Keeping restaurant hours accurate across every digital channel is critical. Holidays, seasonal breaks, private events, and special openings often create confusion for customers — and lost revenue for restaurants.

The new Exception Calendar feature solves this problem by allowing restaurants to manage extraordinary openings and temporary closures in one centralized system.

What Is the Exception Calendar?

The Exception Calendar enables restaurants to define:

• Special opening days (e.g., holidays, events, extended hours)
• Temporary closures (e.g., vacations, renovations, private events)
• Date-specific schedule overrides

These exceptions automatically override standard weekly opening hours for the selected dates.

Real-Time Website Synchronization

The system is fully synchronized with the restaurant’s website through the [restaurant_info] shortcode.

This means:

• Opening hours displayed on the website update in real time
• Customers always see accurate availability
• No manual website edits are required

If a restaurant adds a special opening or sets a closure for vacation, the website reflects the change instantly.

As a result:

• Customers cannot book tables during closure periods
• Updated availability is displayed for special opening hours
• Booking errors are prevented at the source

This significantly reduces manual corrections and customer misunderstandings.

Takeaway Order Management

The same logic applies to takeaway orders.

If a date is marked as closed or operating under special hours, the takeaway system adjusts automatically. This ensures customers cannot place orders when the restaurant is unavailable, preventing operational issues and refunds.

Available on Web and App

The Exception Calendar is accessible from:

• The restaurant’s website backend
• The Restaurant Booking Manager mobile app

Restaurant owners can manage all changes directly from their smartphone or desktop. Whether updating hours for a holiday or setting vacation dates, the system keeps every channel aligned instantly.

With automated synchronization, booking validation, and full cross-platform control, the Exception Calendar eliminates inconsistencies and gives restaurants complete operational flexibility.